FOR E-BIKE CENTRES

The management software for your e-bike centre

E-bikes are more complex and the clientele grows fast. CrankPal gives you AI-assisted diagnosis, the full service history per bike and component-and-wear tracking, so every service is precise and on record.

Dashboard del gestionale CrankPal per un centro e-bike, con appuntamenti del giorno, ordini di lavoro aperti e lead predittivi dell'AI.
E-BIKE SERVICE

A management software worthy of e-bikes

An e-bike centre works on motors, batteries and drivetrains under load: jobs are more technical and customers come back more often. CrankPal keeps appointments, detailed work orders and each bike's history together, so service stays orderly even as volumes grow.

  • Work orders built for complex jobs
  • Appointments and workshop load under control
  • The e-bike's whole history at hand
  • Free forever to start
Ordine di lavoro CrankPal con diagnosi AI e interventi consigliati, check-in di accettazione con foto e firma e salute della bici sincronizzata dall'app.
AI DIAGNOSIS

AI-assisted diagnosis inside the work order

On an e-bike the symptoms overlap and pinning the cause takes experience. AI-assisted diagnosis reads the bike health synced from the app and suggests the most likely jobs and parts: you close the quote faster and with less room for error.

  • AI-suggested jobs and parts
  • Bike health synced from the app
  • Faster, more accurate quotes
  • Check-in with photo and signature
PREMIUM AI-assisted diagnosis is included from the Premium plan up.
Agenda e storico degli interventi in CrankPal: ogni e-bike ha la sua scheda con tutte le riparazioni nel tempo.
HISTORY

The full history of every e-bike

Every e-bike that passes through the centre has a record with all the jobs done over time: what you replaced, when and why. When the customer returns you immediately know the bike's story, avoid repeating the same checks and offer the right service at the right time.

  • One record per bike, with every job
  • Replaced parts and dates always tracked
  • History ready when the customer returns
  • Included in the free plan
Gestionale CrankPal con i lead predittivi dell'AI sui componenti da controllare e i clienti pronti a un nuovo intervento.
COMPONENTS AND WEAR

Components and wear under control

An e-bike's drivetrain, brakes and tyres wear faster from the extra weight and power. CrankPal follows components and their wear and turns kilometres into predictive leads: you know in advance who's about to need a job and reach out before the part gives up.

  • Components tracked for every bike
  • Wear forecasts based on real usage
  • Predictive leads for customers due for a job
  • App leads included in the free plan
Master Inbox di CrankPal con i messaggi e le prenotazioni dei ciclisti e-bike che trovano il centro sulla mappa dell'app.
GROWING CLIENTELE

Tap into a growing e-bike clientele

The e-bike fleet grows every year and these customers look for a centre they can trust for service. As soon as you activate the software you're on the CrankPal app map: e-bike owners in your area find you, book and arrive with the diagnosis already attached.

  • On the app map from the free plan
  • Direct bookings from e-bike riders
  • Customers who arrive with the diagnosis in hand
  • Fewer calls, more scheduled service

Bring your e-bike centre to CrankPal, free

The free plan is free forever: customers, bikes, service history and bookings with no time limit and no credit card. Switch on AI-assisted diagnosis and the rest as the centre grows.

FAQ

Frequently asked questions

Does CrankPal handle e-bikes the same as muscle bikes?

Yes. Every bike — muscle or electric — has its own record with components, service history and health synced from the app. For e-bikes this is even more useful, because you follow drivetrain, brakes and the wear of parts working under load over time.

Is AI-assisted diagnosis in the free plan?

No, to be transparent: AI-assisted diagnosis in the work order is included from the Premium plan up. On the free plan you still have work orders, per-bike history and the predictive leads that come from the app.

Does it track component wear?

Yes. CrankPal follows each bike's components and uses real usage to estimate their wear, turning kilometres into predictive leads: you know in advance which customers are about to need a job and reach out at the right time.

Can I start free and grow later?

Yes. The free plan is free forever; you move to Premium for AI diagnosis, inventory and counter sales, and to Pro for e-invoicing and SoftPOS. Change plan whenever you like, your data stays.