THE PLATFORM FOR YOUR BIKE WORKSHOP

More customers in the shop,
less time on paperwork

Il gestionale CrankPal per ciclofficine: dashboard con appuntamenti del giorno, ricavi, ordini di lavoro, lead predittivi dell'AI e prossime prenotazioni

Manage customers, bookings, work orders and checkout in one place. And the moment you switch on CrankPal you are on the app map: the cyclist community finds you and books with you.

Free to start Bookings from the app Checkout, no hardware On the CrankPal map
THE CRM

A CRM for every workshop

The CrankPal CRM grows with you: start free forever, move to Premium when you digitalize the whole workshop, step up to Pro for invoicing and team, scale to Enterprise for multi-location and franchising.

FREE
$0/forever
  • Owner only · 100 work orders/month
  • Bookings, customers and bikes
  • Work orders and quotes
  • App + email inbox
  • Courtesy invoice
  • Leads from the CrankPal app
PREMIUM
$53/monthVAT excl.
  • Everything in Free
  • Up to 3 team members · unlimited orders
  • Inventory management
  • Counter sales
  • Multichannel inbox (WhatsApp/SMS/social)
  • Branded reports + AI diagnosis
  • Shifts, time clock, roles and permissions
ENTERPRISE
Tailored
  • Everything in Pro
  • Multi-location and franchising
  • Dedicated APIs and integrations
  • Unlimited team members
  • Dedicated account manager
Contact us
BILLING & PAYMENTS

Your whole checkout, inside the CRM. Zero hardware.

E-invoicing, digital receipts and contactless payments built in: everything you need to run your workshop with no extra hardware and no cash register.

Schermata del gestionale CrankPal con l'elenco delle fatture elettroniche e gli stati SDI

E-invoicing

Issue electronic invoices straight from the work order: SDI submission, delivery status tracking and compliant archiving included. No external software.

Scontrino elettronico emesso da smartphone con conferma di trasmissione all'Agenzia delle Entrate

Digital receipt

Telematic receipts sent to the Revenue Agency from the CRM: issue them from your phone or tablet, no RT cash register needed.

SoftPOS CrankPal: lo smartphone accetta un pagamento contactless di 55,50 euro

SoftPOS contactless

Your phone becomes the POS: accept cards, smartphones and smartwatches with tap-to-pay, with payments automatically reconciled to quotes and invoices. No terminal to rent.

PRO · ENTERPRISE Included in the Pro and Enterprise plans.
THE FULL TOUR

And this is just the beginning.

Smart dashboard, multichannel Master Inbox, job sheets with AI diagnosis and live collaboration, home-visit route planner, real-time team monitor. See it all, screen by screen.

Explore all features
From the blog

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WHAT PEOPLE SAY

Workshops in the network

"Since becoming a CrankPal Point, customers arrive with the diagnosis already in hand. Less wasted time, higher average ticket."
LB
Luca B.Workshop owner · Turin
"The CRM saved us an hour of phone calls a day. Bookings come in on their own, with the parts already listed."
SV
Sara V.Affiliated workshop · Florence
"With an exclusive territory and leads from the network, we opened our second location within a year."
2R
Officina 2RuoteFranchise · Verona
FAQ

Frequently asked questions

Is being on the CrankPal map free?

Yes. Activate the CRM — even on the free plan — and your workshop is already on the CrankPal app map. Becoming an Affiliated partner or CrankPal Point is optional, has dedicated terms, and you can do it whenever you want.

Do I have to change my signage or brand?

No. With the CRM and as an affiliated partner you keep your own name. Only CrankPal Point uses CrankPal signage and branding.

How do bookings come in?

CrankPal cyclists receive predictive alerts and book from the app: you see everything in the included CRM, with the AI diagnosis attached and recommended parts.

Is my data safe? Can anyone else see it?

Your business data — customers, quotes, prices, volumes — is yours and isolated: no other workshop can see it. Access is separated at the system level and verified by automated isolation tests. Maintenance predictions learn from your own history and become ever more tailored to your workshop.