Bikesolution is a solid Italian management system for bike and motorbike shops, strong on retail, inventory and tax compliance. CrankPal starts from the workshop: job sheets with AI diagnosis, WhatsApp in a single inbox, hardware-free checkout — plus a network of cyclists that brings you customers. Here are the real differences, from public sources, with no spin.
Euroinformatica's (Arezzo, Italy) management system for bicycle and motorbike shops: counter sales, full inventory, workshop with technician planning, fiscal cash registers and modules for rental, used bikes and loyalty. A Shimano and Bikeroom partner.
A platform born for the workshop — calendar and online bookings, job sheets with AI diagnosis, multichannel inbox with WhatsApp, SoftPOS checkout and invoicing built in — plus the CrankPal network: cyclists on the app find you on the map and book with you.
Neither product wins at everything: below you'll also find where Bikesolution is better equipped. “Not advertised” means the feature does not appear in the vendor's public documentation as of July 2026.
| Feature | CrankPal | Bikesolution |
|---|---|---|
| Workshop and customers | ||
| Online bookings by customers | ✓Cyclists book with you straight from the CrankPal app | Internal technician planning; customer online booking not advertised |
| Job sheets | ✓With AI diagnosis and live team collaboration | ✓Guided entry, bike cards with history and photos |
| Customer messaging | ✓Multichannel Master Inbox: WhatsApp, email and social, 2-way conversations | SMS/email notifications on job completion (higher plan) |
| Home-visit services | ✓Home-visit rounds with optimised routing | Not advertised |
| Checkout and tax compliance | ||
| Checkout and payments | ✓Fast checkout and contactless SoftPOS: take payments on your smartphone, no hardware | ✓Counter sales with barcodes and physical fiscal registers or a cloud connector |
| E-invoice and e-receipt | ✓Compliant, included in the platform | Available; e-invoicing is an extra module |
| Shop and retail | ||
| Inventory and supplier orders | — | ✓Full-featured: variants, serial numbers, minimum stock, supplier orders |
| Rental | — | ✓Dedicated rental module |
| Used bikes and marketplace | — | ✓Used-bike management and Bikeroom integration |
| Motorbike shops | Bikes only | ✓Bikes and motorbikes |
| Network and growth | ||
| New customers from the network | ✓You're on the CrankPal app map: cyclists find you and book | Not advertised |
| B2B network (specialised repairers and warranties) | ✓Hand-offs, quotes and warranties in one tracked flow | Not advertised |
| Platform | ||
| Interface languages | ✓35 languages + 12 regional variants | Italian and English |
| Free to start | ✓Free plan forever, no card required | Annual fee paid upfront, plus an activation cost |
Comparison prepared by CrankPal from the two products' websites and public documentation, updated July 2026. “Not advertised” means the feature does not appear in the vendor's public documentation. Bikesolution is a trademark of Euroinformatica Srl; CrankPal is not affiliated with Euroinformatica. Spotted an inaccuracy? Write to hello [at] crankpal.com and we'll fix it.
The biggest difference isn't a table row: it's the starting point. Bikesolution grew out of the counter and the stockroom; CrankPal grew out of the workshop and the relationship with the cyclist — and brings you new work, besides organising what you have.
Yours is first and foremost a shop: deep inventory with variants and serial numbers, counter sales with a fiscal register, used bikes, rental, maybe motorbikes too. There it's a well-proven product.
The heart of your business is the workshop and the customer relationship: online bookings, WhatsApp in one inbox, job sheets with AI diagnosis, home visits, hardware-free payments — and new customers from the CrankPal network.
Try it. CrankPal's Free plan is free forever and takes minutes to activate, no credit card: compare the two products on your real work, not on brochures.
CrankPal wrote it, so read it for what it is. That said, we only use public, verifiable information, we state the update date, and we also point out where Bikesolution is better equipped (inventory, used bikes, rental, motorbikes). If you find an error, write to us and we'll fix it.
Yes, both products are Italian and built with Italian tax compliance in mind. The difference is the model: Bikesolution is a shop management system; CrankPal is a workshop platform connected to a network of cyclists, specialised repairers and manufacturers.
Yes: the Free plan is free forever (owner only, up to 100 orders per month), no credit card required. And as soon as you activate your account, your workshop appears on the CrankPal app map.
With CrankPal, no: e-receipts are issued from the platform and with SoftPOS you take contactless payments on your smartphone, with no cash register or external POS.
No. Bikesolution is a trademark of Euroinformatica Srl, mentioned here for comparison purposes only. Information comes from the vendor's website and public documentation, updated July 2026.
Activate the Free plan in minutes: free forever, no credit card.
